Category Archives: Uncategorized

25 Years of Interop

To commemorate 25 years of Interop, the theme for this year’s exhibitor party was the 1980′s. In other words, dress terribly.

Having been born in 1982, I made my best guess at what people wore in the 80′s and proceeded to walk around Las Vegas. Apparently I did something right, as complete strangers reminisced about my outfit and hugged me. The best encounter was a guy who ran over with a huge grin and said “My wife wore that dress to prom our senior year!”

I smiled back and replied, “It might have been hers.”

Eww.

I’m in the pink atrocity on the left. Check out more photos here.

Another Milestone on Skype’s Enterprise Journey

In the wake of Skype’s announcement at Enterprise Connect , it’s clear Skype is making bold moves to be taken seriously in the enterprise. David Gurlé, GM & VP of Enterprise, is tasked with developing Skype’s business strategy, and yesterday he rolled out another major partnership. Citrix Online’s GoToMeeting will now integrate with Skype’s own Skype for Business, giving Skype users web conferencing functionality and the ability to set up online meetings with an audio conferencing bridge that participants can join via Skype. Users will see the functionality in Q4 of 2011 or early 2012.

Thus far, Skype for Business hasn’t seen much financial traction, as users aren’t ponying up for the enterprise solution –- in August 2010, less than 1.5% of the 560 million registered users were paying customers. The company’s image plays a large role in that small percentage. When Fred Knight, Enterprise Connect GM, asked Gurlé about the company’s perception as a consumer tool, Gurlé readily acknowledged the challenge. “When it comes to the enterprise, we are still not known. That is why I’m here at Enterprise Connect.”

In an effort to realign the company’s perception, Skype has been steadily accumulating key partners with established business technology vendors. A recent partnership with Avaya cleverly associates Skype with a unified communications giant, lending credibility and validity to Skype Connect. Coupling Skype’s cost-saving service with Avaya security, Skype Connect offers Avaya customers integration with an existing phone system.

Enterprise companies have come to learn that customer service is the new marketing, and customer support tools must rise to the challenge posed by the open web. Enter Skype, which offers a huge opportunity to deliver a consumer bridge for business. During his keynote, Gurlé noted that customer support has squared away audio and instant message, but the next weapon customer support needs in the arsenal is video. An enterprise that leverages Skype to engage with customers won’t have to teach an old dog new tricks, as customers are more likely to use a technology platform they are familiar with. With Skype making a business play, the virtual call center is a not-too-distant reality.

Conference Warrior Princess

‘Tis the season. For conferences.

Flowers are in bloom, winter feels like a distant memory, and suddenly my calendar looks like a bad game of Tetris (must add though that I really love Tetris).

I’m going for 3 in 3 consecutive weeks – having attended Cloud Computing Expo in New York at the Javits, Interop Las Vegas at the Mandalay Bay, and last but not least – Web 2.0 Expo San Francisco at the Moscone. Phew. Just typing this list exhausts me.

Having attended many conferences in my life, here is a list of items I’ve come to realize are essential in making a conference successful / bearable / enjoyable for yourself:

  1. Breath Mints: better than gum, because no one likes talking to someone that looks like they are chewing a cud.
  2. Comfortable Shoes: no they are not the sexiest, but even your comfortable shoes will cause your dogs to bark if you’re on your feet for 16 hours.
  3. Hydrate: two parts hyrdogen, one part oxygen.
  4. Charge Your Devices at Night: there’s nothing worse than running out of juice when you need your phone / machine / pager to work for you
  5. Business Cards: lots of ‘em. You think you have enough? Throw in 50 more. Seriously.

Fun Fact: Xena was played by Lucy Lawless in the Xena TV series. I want my last name to be Lawless.

Google TechTalk Vid Highlights

Last month I posted about the panel I moderated on February 24, 2010 down at Google with the IIT Madras Association of North America called the Social Media Revolution in the Workplace. The panel was part of Google’s ongoing TechTalks hosted at the Googleplex in Mountain View, CA.

It’s your lucky day – all one hour and forty-two minutes of the panel are now available on YouTube!

We had a good crew of folks assembled for the panel. Some highlights for me:

  • Poor Oliver Marks (the only non-vendor) sat squarely in the middle of all the vendors.
  • Matt Tucker, CTO of Jive Software told Anshu Sharma, VP of Product Development at salesforce.com that adding a layer of social functionality to CRM  does not constitute social enterprise software.
  • Greg a.k.a. ‘Dr. Wave’was wearing jeans with the Wave emblem on the back pockets.
  • Anshu figured out what hump day meant that very day (it was a Wednesday).

Got some time to kill? Here’s the vid:

Big Ups to Lenovo

I’ve been asked to play around with a Lenovo IdeaPad S12 and give feedback as to whether this netbook would meet a sales person’s needs. I’ve had this little baby for a few weeks and I wrote a tidy list of how I feel about it, in case any of you out there are evaluating a netbook for your own use.

To sum up: I love it.

Pros

·        Size & weight make it easy to carry to meetings, take notes electronically

·        No issue connecting to the wireless network setup behind the firewall

·        Full size keyboard, so no hand cramping (just like typing on any standard 15.4″ notebook)

·        Changed resolution to make icons bigger – no issue with screen size as a result (12.1″ display)

·        The charger is tiny; take up no space when travelling

·        Built in video camera means I can Skype with clients; make better (read realer) client connections

Cons

·        Resetting the resolution to create bigger icons/font on the netbook means the display on the monitor can look a bit distorted and Comic Sans-like. I hate Comic Sans!

·        The Video cable has 2 screws to hold the cable firmly to the video port (for the monitor) but the netbook doesn’t have the feminine parts to bolt on; this means you have to be extra careful and not jostle the video cable.

·        Mouse pad is tiny.

·        Only 160 GBs on the netbook, so external desktop hard drive is recommended (especially for music and videos)

·        Lots of stuff to plug in vs. docking station (mouse, speakers, keyboard, monitor, e tc.) which only leaves one spare USB port available

Breakin’it down . . . some serious specs:

  • Display: 12.1 WXGA (1280 X 800) LED 200 nit, 250g
  • Processor: Intel Atom N270
  • Graphics: Intel integrated GMA 950, Nvidia ION
  • Memory: Up to 1GB DDR2 533 MHz
  • Hard Drive: Up to 160 GB SATA (160, 250, 320)
  • Battery Life: 3 hours with 3-cell, 6 hours with 6-cell
  • Weight: 1.4kg with 3 cell, 1.55kg with 6 cell
  • Dimensions: 292 X 216 X 22-28.9mm
  • Connectivity: 10/100m Ethernet, Broadcom 578M, Intel WiFi Link 5150 1X2 AGN, Intel WiFi Link 5100 1X2 AGN, Non-Intel wireless b/g, Non-Intel wireless b/g/n, Bluetooth
  • Other: 3 USB, 1 Expresscard slot (Intel and VIA platforms), 4-in-1 card reader, VGA, RJA45, HDMI
  • Software: XP Home SP3 (32 bit)

Be Funny, Dammit.

I’ve been asked to participate in the first Ignite Bay Area | Women Innovators on December 8, 2010, and I’ve been racking my brain to come up a preso that scores the right mix of humor, insight and charm.

I really dig the Ignite format. 5 minutes. 20 slides. 15 seconds per slide. Their motto is ‘Enlighten us – but be quick.’

It’s tough to summon my powers of wit on command – but the clock is ticking.

I’ve been marinating on a few ideas – but I’m not sure I’ve found my home run. A couple topics percolating at the moment include:

  • The History of Plaid: From Kilts to Hipsters
  • Ms. Pac-Man – An Icon for Women’s Rights
  • Successful Punchlines: How to Make Your Own Jokes
  • Getting Mugged: How the Urban Landscape can Shift from Land of Opportunity to Fear & Loathing in San Francisco
  • Lyrical Significance: What Makes Hip Hop Worth Listening To

The event is at the David Brower Center, which is three blocks from the Downtown Berkeley BART stop. Tickets are $5 until December 1, 2009,  and the event’s charity partner is Hannah’s Socks, a non-profit focused on providing clothing to homeless shelters and domestic violence survivors. Bring down a pair of new socks to benefit adults and children in the Bay Area.

Come down and heckle me.

Oy Ve. A Kosher Search Engine.

Too funny not to share…

koogleKoogle is a ‘kosher’search engine that enable devout ultra-Orthodox Jews to search the web without stumbling into sexually explicit or inappropriate material. The site caters to rabbis who want to search the web but fear being visually assaulted my immodesty or pornography. Cleverly named, Koogle is a play on kugel (yum)+ Google.

The best part: it doesn’t run on the Sabbath.

Hello, I’m a Mac

I’m a convert. I’ve used or owned a PC my entire life, but at age 26 I am now the proud owner of a little 13″ black MacBook with 2.4 GHz and 2.2 GB RAM.

Not only do I own this beauty but I occasionally wear skinny jeans and drink coffee from Ritual and ride a single-speed bicycle in San Francisco. Bear witness: I will never cross the  hipster threshold and ride my bike to Ritual to work on my MacBook. I digress…

As a new Mac owner I take even more pleasure in the Get a Mac ads that recently came out. They say marketing is the new customer service – and Apple has really tapped into this mantra with their Genius Bar. Here’s my fave new ad:

Public Me, Private Me

Drinking from a solo cup on the weekend isn’t a crime. There isn’t any shame there. I’m just not sure how I feel about my boss seeing photos of me engaging in these types of shenanigans on the weekend. Couple those photos with crass commentary by my friends and suddenly those photos from my Saturday night morph from a great time into embarrassing evidence of bad judgment.

giant-beer-cup

Everyone has a personal life. That personal life can easily become publicized if your shutter-happy friends like to document your nights out and post them on social networks. Social networks that your professional colleagues and boss are part of. This is where things get sticky.

The Public Me and the Private Me are theoretically the same. After all, I’m Me wherever I go. One could argue that as long as you’re not engaging in totally mortifying behavior there’s nothing wrong with a bleary-eyed photo or two. Ultimately the responsibility rests with you. You need to be accountable for your on-line presence. I admit that I’ve asked a friend to kindly remove a comment on a less than flattering photo of me, the lewd reference being pretty off-color.

Are your weekends and work-life mutually exclusive? How do you cope with the balance? Or do you even need to?

To read more on how to friend safely, take a peek here.

.co.th

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I wrapped up 2008 with a 16 day trip to Thailand. I fell in love with the beautiful landscape, the gracious people and delicious food.

I spent my time lounging on the beach and bombing around on a motorcycle though the mountains, and managed to stay completely offline while I was there – OK – I checked personal email twice – but it was so nice to unplug and veg out. I didn’t think about work almost the entire time I was in Thailand, but I observed and heard a few things that triggered some new ideas.

Speaking with Thais in Bangkok, many are worried that Thai will become the second language of the blue collar workers in the city. To succeed in their tourist economy, the ability to speak English is a must. I noticed a few Thai billlboards advertising various products, and a website URL was usually provided at the bottom. The URL was in English, and this made me reflect on how the Roman alphabet has taken over the Web and become the global standard.

Sure there are tons of Romance languages that use the Roman alphabet — Spanish, French and Dutch, just to name a few. But what about the rest of the world that utilizes a different alphabet? The Thai language is based out of the Khmer language!

Because of the Web’s development in the West, non-Latin based languages have had to make do with their .co.th (if you’re Thailand) or .co.jp (if you’re Japan). Even though the website itself may be in the country’s native language, they have to rely on the Roman alphabet to reach their site.

I suppose not considering this before was a bit naive on my part, but having lived in the Western world for 26 years, I’d never given much thought to how the rest of the world surfs the Web. Thailand will remain special and I’m grateful the experience opened by eyes.