I read an article today about Facebook that blew me away. Yahoo! News broke the story of an Australian Court permitting the use of Facebook to notify a couple that they had lost their home due to default loan payments. The Australian Capital Territory Supreme Court in Canberra has essentially confirmed the platform is a secure vehicle for private, legal communication. Secure enough to receive notification of foreclosure.
After making multiple failed attempts to contact the couple, the lender’s lawyer easily found the woman on Facebook by searching for her. No security measures were taken by her to deny strangers access to her profile and data. So she got served.
This marks a definite shift in attitude. Many companies complain that security and compliance issues prevent social platforms from being able to securely deliver information, both inside and outside the organization.
Australians apparently disagree. If it’s good enough for the judicial system, it might be good enough for your business.
