Significant value is attributed to the ‘wisdom of the crowds’ in the web 2.0 sphere. But what if that crowd isn’t particularly bright? History demonstrates that a collective knowledge is not always the wisest. Why else would the stock market crash, or a nation elect George W. Bush (twice)? Just because an idea reaches critical mass and adoption, it doesn’t always mean it’s the best course of action.
Wikipedia lists 4 elements required to constitute a wise crowd:
1. Diversity of Opinion
2. Independence
3. Decentralization (drawn on local knowledge)
4. Aggregation
So even if the crowd is clever, if it’s not a diverse crowd, it is not a true reflection of society and therefore does not result in good or sound judgment. Let’s take this assumption and apply it to the web. If you consider who exactly constitutes the members of the web 2.0 community, I think you’ll find a pretty homogenized group. The web developers I know are pretty similar; they are middle-to-upper class young adults, university educated and predominantly white. Stereotypes are stereotypes for a reason — they are typically true.
If these are the folks – my peers – that are building the communities that form the next generation of the web, perhaps we should be a bit concerned. No doubt they are qualified to perform that function, but will the communities being built ever mirror an actual snapshot of real communities on a global scale? Even with the best of intentions, it seems there are voices that will not be heard.
4 responses so far ↓
David LeLane // February 21, 2008 at 5:59 am |
What about jobs being outsourced to India and China? Does this constitute diversity within development?
Vance Chesterson // February 21, 2008 at 6:09 am |
Damn it Paige, turn off comment moderation so we can get this party started.
tornpaige // February 21, 2008 at 9:09 pm |
David – I think that building web communities are large projects. The projects either require many people that bring individual talents to the table, or they require few people that possess many talents. It’s cheaper to employ less people and outsource work, which is where some of the break down comes from.
There are also huge social justice implications that go beyond the web. Access to education and resources enable youth to learn the skills necessary to contribute to the web. I think it goes without saying that these resources are not spread evenly on a global scale.
goosses // March 19, 2008 at 9:20 pm |
bigo